Panel Chairs

Cassandra Brill Group Head of Digital Sfihealth
Judging In:
Healthy Living, Education, Social Good
Ian Howarth Creative Director North Collective
Judging In:
Customer Acquisition, Trailblazing
Lee Martin Head of Shopper Engagement Metcash
Judging In:
Customer Retention, Utility
Nicole Peters Head of Customer Engagement Mortgage Choice Limited
Judging In:
Customer Engagement, Efficiency

Customer Acquisition, Trailblazing

  • Adam Camillo, Head of Digital and Innovation Global Marketing & Communications, AMP Capital
  • Bettina Pidcock, Chief Marketing Officer, Chief Customer Officer & Chair of the QBE Foundation
  • Christian Bowman, General Manager - CX & Engagement
  • Daniel Cheong-See, National Creative Director, Deloitte Digital
  • Ian Howarth, Creative Director, North Collective
  • Jon Whitby, Head of UX & Performance (GROWTH), World Nomads
  • Nic Halley, Founder & CEO, Mindbox
  • Ben Paris, DB Results
  • Rachelle McDermott, Senior Digital Manager, Blackmores

Customer Engagement, Efficiency

  • Josette Addinall, Head of Enterprise Demand Generation, Telstra
  • Lea Wright, Head of Customer Engagement and Corporate Super Marketing,, NAB
  • Louise Humphreys, Chief Experience Officer, Hearing Website
  • Luis Uguina, Chief Digital Officer, Macquarie bank
  • Nicole Peters, Head of Customer Engagement, Mortgage Choice Limited
  • Nicole Sidoti, Founder & Creative Director, POPDOT MEDIA
  • Peter Ratcliffe, Head of Digital Technology & Innovation, Rag
  • Samantha Elliott, Head of Digital Sales & Marketing, Citi Consumer Bank
  • Steven Cuda, GM Digital Media & Direct Communications, Woolies X

Customer Retention, Utility

  • David McQueen, Head of Strategy & Business Performance, Third Party Distribution, Consumer Bank, Westpac
  • Lee Martin, Head of Shopper Engagement, Metcash
  • Liz Fowler, Head of Strategy and Customer Experience, Aussie
  • Lyndon Barnett, Senior Digital Content and SEO Manager, Vodafone Australia
  • Mal Sanders, Senior Manager, Product Design and PMOGeneral Manager, Office Squared, Servcorp
  • Peter Zakrzewski, Digital Producer, Now Comms Group
  • Robert Steers, Partner - Head of Digital, Hello Step Change
  • Rosemary Martin, Head of Customer Experience, Flybuys
  • Rachel van Zanten, Manager, Customer Experience & Engagement, Choice

Healthy Living, Education, Social Good

  • Cassandra Brill, Global Head of Digital, Sfihealth
  • David Bartolo, Teacher/Educator, TAFE NSW
  • Karen Russell, Head of Brand Marketing, Challenger
  • Keegan O’Shea, Principal Consultant,Customer Marketplace AnalyticsChief Data & Transformation Office, Suncorp
  • Megan Papadopoulos, Head of Consumer Connection, Bendigo and Adelaide Bank
  • Tatjana Pentez, Digital Media, Strange Cities
  • Trang Young, Head of Marketing, ANZ - Wealth